Product Support
The Forum experience does not end with the delivery of a completed system. Clients have ongoing needs and Forum is there to meet those needs. This service philosophy is one more quality that distinguishes us from our competitors. Our value-added services include:
- Presales and post-sales engineering services
- Project support that eases the learning curve of customers
- Various training services working to industry guidelines (IMCA)
- A wide range of testing services, either on an integrated or individual basis (hydrostatic testing, wet testing, load testing, and the design and build of test rigs)
- Fast and highly accessible through-life technical support for all our systems
- Access to engineering and documentation related to the product
- 24-hour hotline
- Access to a feedback database and single point of contact
- Control systems upgrades for older ROV systems
- Subsea Projects Group
- We are proud to offer a range of training courses to complement our comprehensive range of ROVs & associated products.